Ordering

If a product is eligible for pre-order, there will be a pre-order button on the product page. 

If a product is eligible, there will be a pre-order button on the product page.  

Yes, Gift Cards are for sale on our website. They come in $25, $50 and $100 denominations.https://pharmacopia.net/collections/gift-ideas

Yes. Our website uses the latest encryption software to keep your information secure.

Type any codes into the “Discount code” box when completing the check-out process.

Promotional codes are generally for one use per person only.

No. You can order as a guest.

Please email us at info@pharmacopia.net to get a replacement or refund. Please send photos of your damaged product.

You will receive a confirmation email after you order. If you do not, please email us at info@pharmacopia.net.

We want you to be completely happy with your products. Pharmacopia will happily accept returns/exchanges within 14 days of receipt of your shipment. Return shipping is at customer's expense and the original shipping cost will not be refunded. Please email us at info@pharmacopia.net to initiate a return.  Please keep a record of your return, ship with Signature Confirmation and include a copy of your receipt with the shipment. We are not responsible for returns that do not have tracking information.

 

A tracking number is placed in the shipping confirmation email that you can use to track your order once it has shipped from our warehouse.

Click on the “person icon” in the top right corner of our homepage to create an account or log in to an existing account.

Yes. You can choose this when you are checking out.

Not at the moment. Please check back as we will be implementing this in the future.

Please contact info@pharmacopia.net for a quote for international shipping to your location. If possible, they will arrange it for you.

We don’t ship to India at this time. We suggest kimiricashop.com for shipping within India. They have select Citrus and Argan Hotel Collection products, but do not carry our 16oz retail line.